FAQ

Services

National Delivery

We deliver across the UK.

For Next Day Delivery order by 5:00pm for this service.

Our Delivery Process

Our luxury flower collection is arranged by our talented floral artists, packed and delivered for that special occasion.

Flowers arrive in our special shipping cardboard boxes, with the flowers wrapped in cellophane and packed with our special leak proof foam to keep the flowers fresh during transport.

We use DPD & Parcelforce for our national delivery – You will receive a sms/email once you have placed the order, you will be able to track your parcel.

We deliver 7 days a week in the UK 

Order by 4:00pm for next day delivery

Standard delivery: (anytime between 8am – 6pm) FREE

Before 1:00pm – £7.99

We want you to love our flowers as much as we love arranging them!

That’s why all our fresh bouquets come with 7 days freshness guarantee.

Delivery

Yes, we offer same day delivery anywhere within 75 miles of our New York City storefront! Same-day orders within Manhattan below 125th Street must be placed by 2 PM EST.
For local Manhattan orders, our delivery fee is $18. All orders to Upper Manhattan (above 125th St.), Queens, Brooklyn & the Bronx have a delivery fee of $30. Orders to Staten Island, Westchester, and Nassau County delivery fee of $35. Orders to New Jersey are $40. Orders to Rockland and Suffolk County have a delivery fee of $45.
Yes, our minimum amount for delivery for a floral arrangement is $100 (not including tax and delivery fee). The starting price for our plants is $75. If you wish to order something below our delivery minimum, you may call us to place an order for store pickup.

Our #1 goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process. Please note for outerborough deliveries, our delivery time frame is from 9am – 5pm, as routes/traffic vary each day. Trust us it will be there before 5 PM 🙂

Yes! You will receive an email confirmation sent to your email address when the flowers have been delivered.
For plants or orchids, if your item arrives damaged or not up to standards, please contact us within 14 days to address the issue. After 14 days we are unable to replace your order.

Payment

We currently accept payment from all major credit card companies, including American Express. In addition, we accept payment from Paypal, Shopify Pay, and Google Pay.

Promotions

Absolutely! To sign up or to learn more about our subscription services, you can visit our Subscription page.